bounce-frequently-ask

Frequently Asked Questions

  1. We currently have an ever-increasing number of venues in the Middle East, as well as international. Check out our Doha page for your closest venue.


  2. There are no age restrictions, but in order to ensure the safety of our bouncers, Junior Jumpers must be able to walk unassisted and must be under 110cms

  3. We recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Click Book Now to check availability and make a session booking.

  4. We accept all major credit cards and debit cards, so it’s easy to book in advance. If you are unable to book online then you can make a booking over the counter however by not booking in advance you run the risk of missing out or waiting for a session with available space.

  5. All bookings are non-refundable and non-transferable. If you have further concerns about this please contact us 44086500 or email [email protected]

  6. Check your closest venue for opening times. We recommend arriving 15 min prior to booked time to check in.

  7. Give us a call on 4408 6500 to speak to a BOUNCE customer service team member.

  8. Check out our Pricing Page for a full list of ticket types and to find out which is right for you.


  9. We recommend athletic and comfortable clothing. BOUNCE socks with grip are compulsory to avoid slipping, which can be purchased online or when you visit BOUNCE and are then yours to keep. Training/Closed shoes must be worn in X-Park. 

  10. Children below 12 years old must be accompanied by a parent or guardian at all times.

  11. Due to our food health & safety policy, no self-catering is allowed.

  12. BOUNCE has open cube lockers and paid secure lockers available at each venue.

  13. Yes – click here to learn more about groups and events.

  14. Yes – it’s MUCH cheaper with a Multi Visit Pass. Our 10, 20 & 25 Multi Visit Passes are available in venue for General Admission and Junior Jumper. With a Multi Visit Pass, BOUNCE socks and a wristband, it’s the perfect ready-to-go present and the ultimate experience everyone loves! Available to purchase in venue.

  15. Please call our contact center crew on 4408 6500 during the following hours: 8:00 am – 7:00 pm Everyday, alternatively send us an email to [email protected]

  16. Yes. Trampolining is one of the best form of exercise! Click here for the health benefits of trampolining.

  17. Safety is the number one priority at BOUNCE. For details see the safety section.